Cookie Policy

Last updated: August 2026

About this Cookie Policy

This Cookie Policy explains how ReCentre, which is part of Chapel House Care Ltd, uses cookies and similar technologies on the ReCentre website at recentre.care.

It explains what cookies are, why we use them and how you can control your cookie preferences.

For information about how we collect, use and protect personal information more generally, please see our Privacy Policy.


What Are Cookies?

Cookies are small text files that websites can place on your computer, tablet, mobile phone or other device when you visit them.

Cookies can perform a variety of functions. For example, they can help a website operate correctly, remember preferences and provide information about how visitors use a website.

Some cookies are deleted when you close your browser, while others may remain on your device for a specified period.


How ReCentre Uses Cookies

The ReCentre website may use the following categories of cookies:

Strictly Necessary Cookies

These cookies are required for the website to operate correctly or to provide functionality that you have requested.

They may be used for purposes such as website security, remembering your cookie choices and maintaining essential website functionality.

Because these cookies are necessary for the operation of the website, they do not normally require your consent.

Analytics Cookies

We use, or intend to use, Google Analytics 4 (GA4) to help us understand how people use the ReCentre website.

Google Analytics can provide information such as:

  • The number of people visiting our website.
  • Which pages are visited.
  • Approximately how long visitors spend on different pages.
  • How visitors navigate around the website.
  • The type of device or browser being used.
  • How visitors arrived at our website.
  • General information about website performance and usage.

This information helps us understand how our website is being used and identify ways in which it can be improved.

Analytics cookies are not strictly necessary for the website to operate. Where consent is required, Google Analytics will not be activated until you have chosen to accept analytics cookies.

If you reject analytics cookies, you will still be able to use the ReCentre website.


Google Analytics

ReCentre uses Google Analytics 4, a web analytics service provided by Google.

Google Analytics uses cookies and related technologies to help us understand how visitors interact with our website.

Google may process information generated through the use of its services in accordance with its own privacy and data protection arrangements.

We configure our website so that Google Analytics is subject to the cookie choices you make through our cookie consent system.

We do not use Google Analytics information to identify visitors directly.

Further information about Google’s use of information is available in Google’s privacy information.


Cookies We May Use

The exact cookies used can change as our website and third-party services are updated.

Google Analytics commonly uses cookies including:

_ga

This cookie is used by Google Analytics to distinguish website visitors and measure website usage.

It typically remains on your device for up to 2 years.

_ga_<container-id>

This cookie is used by Google Analytics 4 to maintain information about a visitor’s interaction with the website.

It typically remains on your device for up to 2 years.

Cookie Consent Cookies

Our cookie consent system may place a strictly necessary cookie on your device to remember whether you have accepted or rejected optional cookies.

This prevents the website from repeatedly asking you to make the same choice every time you visit.

The exact name and duration of this cookie will depend upon the cookie consent system used by the ReCentre website.

We will review this Cookie Policy if the cookies or services used on the website change materially.


Your Cookie Choices

When you first visit the ReCentre website, you may be shown a cookie consent banner.

Where applicable, this allows you to:

  • Accept optional cookies.
  • Reject non-essential cookies.
  • Manage your preferences and choose which categories of optional cookies you wish to allow.

Strictly necessary cookies may operate without consent because they are required for the website to function properly.

Choosing not to accept analytics or other optional cookies should not prevent you from accessing the main content and services available through our website.


Changing or Withdrawing Your Consent

You can change your mind about optional cookies.

Where our cookie consent system provides this facility, you can reopen your cookie preferences and change or withdraw your consent.

Withdrawing consent will prevent the relevant optional cookies from being used in the future. It may not automatically remove cookies that have already been stored on your device.

You can also remove existing cookies through your web browser.


Controlling Cookies Through Your Browser

Most web browsers allow you to view, delete or block cookies through their settings.

You can normally configure your browser to:

  • Delete existing cookies.
  • Block all cookies.
  • Block cookies from particular websites.
  • Block third-party cookies.
  • Receive a warning before a cookie is stored.

Blocking all cookies may affect the operation of some websites and services.

Instructions vary between browsers, so please refer to the privacy or cookie settings provided by your browser.


Third-Party Content and Services

Our website may include services or content provided by other organisations.

For example, a website may contain embedded maps, videos or other third-party content.

These services may use cookies or similar technologies of their own.

Where these technologies are not strictly necessary, we will take appropriate steps to obtain consent before they are activated where this is required.

Third-party organisations are responsible for their own privacy and cookie practices.


Advertising and Marketing Cookies

ReCentre does not currently intend to use cookies for targeted advertising or behavioural marketing.

If this changes — for example, if we introduce advertising technologies or services such as the Meta Pixel — we will review our cookie consent arrangements and update this Cookie Policy accordingly.


Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the ReCentre website, the services we use or applicable legal requirements.

The latest version will be published on this website and the date at the top of this page will be updated where appropriate.


Contact Us

If you have questions about our use of cookies or how we handle personal information, please contact:

ReCentre / Chapel House Care Ltd
The Chapel House
Chapel House Lane
Puddington
Cheshire
CH64 5SW

Email: admin@chapelhouse.care

You can also find further information about how we process personal information in our Privacy Policy.


Information Commissioner’s Office

Further information about cookies and your data protection rights is available from the UK’s independent data protection regulator:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: ico.org.uk